The Economist reports on the work of the Centre for Human Dialogue a professional conflict mediator. They were key to Kofi Annan's ability to help resolve the recent Kenyan Crisis:
They provided him with tactical advice on the mediation process, such as when to take the negotiators on “retreat” and how to involve the media. And they also drafted agreements as the two sides spoke during the negotiations, so that at the end of a day an agreed statement could be issued immediately to the press. This gave the mediation the vital momentum that Mr Annan wanted...[continue reading]
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